By purchasing an Ardemia sandal, you are not only choosing style and quality, but also ensuring long-term protection. Our guarantee reflects the confidence we have in our products and our commitment to our customers.
What Does the Warranty Cover?
The 25-year warranty covers any defect in workmanship or material that may compromise the functionality or aesthetics of your Ardemia sandals. Here are some examples of what is included:
- Structural defects
- Problems with seams
- Abnormal deterioration of materials
Artisanal Imperfections
Our sandals are entirely handmade, not factory-made with industrial processes. Therefore, small imperfections are not to be considered defects. On the contrary, these unique characteristics are the hallmark of quality craftsmanship and make each sandal a unique work of art. The slight variations and peculiarities between one pair and another are a testimony to the care and mastery of our craftsmen.
How It Works
If you have any issues, our customer support team is always ready to help. Simply contact us through our website or our dedicated customer service team, describing the issue and providing the necessary information. Our team will review your case and guide you through the repair or replacement process.
Our Commitments
- Quality : We use only high-quality materials and artisanal techniques to ensure the durability of our sandals.
- Service : Our customer service is always available to answer any questions and assist you in the best way.
- Satisfaction : Your satisfaction is our top priority. We do our best to solve any problem as quickly as possible.
Contact us
If you have any questions or concerns about the warranty, please do not hesitate to contact us. We are here to ensure that your experience with Ardemia is always exceptional.
With Ardemia, you can walk confidently knowing that you have chosen quality sandals, backed by a 25-year guarantee. Thank you for your trust in us.